Dell Battery / Adapter Recall

[Shauna]

http://support.dell.com/support/topi...recall/en/main

Dell Batteries and Adapters are being recalled atm... due to high volume the site keeps going down so I am going to paste the info in here for you guys!


Dear Dell Customer,

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:

* Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
* Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
* Precision: M20, M60, M70, M90
* XPS: XPS, XPS Gen2, XPS M170, XPS M1710

In addition, these batteries may have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries. If your battery does not reflect one of these markings it is not part of this recall, and you may exit the site.

There is a two (2) step process to identify if your battery is affected:

1. Check if your battery model MAY be affected. If your battery is not listed, you are not affected.
2. Check if your specific battery PPID (Dell Part Piece Identification) is affected. This step is necessary to identify if your battery is affected. Only some batteries within each model are affected. If the battery is subject to this recall you will be automatically connected to a replacement order form.

Step 1: Is your battery model affected?

The following battery models, only, may be subject to recall:

1K055


C5340


D6024


JD616


U5867


X5333

3K590


C5446
D6025 JD617

U5882


X5875

59474


C6269
F2100 KD494 W5915

X5877

6P922
C6270

F5132
M3006 X5308 Y1333
C2603 D2961 GD785 RD857 X5329 Y4500
C5339 D5555 H3191 TD349 X5332 Y5466

These part numbers are printed on the back of the battery packs as illustrated below.

Step 2: Is your specific battery affected by this issue?

To determine whether your battery is affected by this issue, you should Click Here. The website will direct you to find and enter an identification number from the back of your battery pack so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery packs for proper disposal.

You can also write to Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Suite 200, Austin, TX 78758.

Please note that only the described battery packs are subject to this recall and not the notebook computers themselves.

Batteries subject to recall should not be used while awaiting a replacement battery pack from Dell. You may continue to use your notebook computer using the AC adapter power cord originally provided with your notebook.

Dell apologizes for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be Dell's foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact Dell Support in your region.

Sincerely,

Dell Inc.
Attn: Battery Recall
9701 Metric Blvd. Suite 200
Austin, TX 78758
USA




If you have additional questions not covered on the recall website please contact 1-866-342-0011.

--------------------------------------------------------------

Dear Dell Customer,

In cooperation with the U.S. Consumer Product Safety Commission, Dell is voluntarily recalling and offering free replacements for certain AC adapters that were sold for use with some models of Dell Latitude, Dell Precision and Dell Inspiron notebook computers. It is possible for the adapters to overheat, which could pose a risk of fire or electrical shock.

Potentially affected adapters were sold with the following models of Dell notebook computers:

*
Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C805, C810, V700, C-Dock, C-Port
*
Inspiron 2500, 2600, 3500, 3700, 3800, 4000, 4100, 4150, 5000, 5000E, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station
*
Precision M40

The adapters were also sold separately, including in response to service calls. The adapters were shipped to customers between September 1998 and February 2002. The words "DELL," and either "P/N 9364U", "P/N 7832D", or "P/N 4983D" are printed on the back of the adapters.

To find your adapter model Click here

We are notifying you because our records show that you purchased one or more of those notebook computers and/or adapters during the noted date range. Note that not all the above-described adapters sold during the noted date range are affected. To determine whether your adapter is affected by this issue, you should Click Here. The website will direct you to find and enter an identification number from the back of your AC adapter so as to determine whether the adapter is affected by this issue. If the adapter is affected by this issue you will be automatically connected to a replacement order entry request form or be provided with a phone number for your region. Dell will also provide a means for you to return the affected adapters for proper disposal.

You can also write to the company at Dell Inc., Attn: Adapter Program, 9701 Metric Blvd., Austin, TX 78758.

Please note that only the described power adapters are subject to this recall and not the notebook computers themselves.

While awaiting a replacement adapter from Dell, you should unplug the adapter from the wall electrical outlet when unattended. If an adapter shows any sign of overheating, you should immediately unplug the adapter at the wall electrical outlet and notify Dell.

Dell apologizes for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be Dell's foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact Dell Support in your region.

Sincerely,

Dell Inc.,
Attn: Adapter Program
9701 Metric Blvd.
Austin, TX 78758
USA

[vincent_10_27]

Good thing I never bought any DELL branded Computer. At least all of the Computers here(even my bro's) are all custom-build. And both of our laptops are Hewlett Packard. Mine's Compaq and my bro's Pavilion.

But it's dangerous if the battery overheats. It may cause not only fire but battery leaks which may lead to lethal poisoning. So for all DELL users with their product models listed above, do not use those batteries/power supply for a long period of time. Do not try to break the world record for the longest period of uptime unless you got your replacement.

[KiraRin]

Who in their right mind buys a Dell...?

But thanks for the heads up Shauna

H.

[Shauna]

lol well its not DELL thats the battery brand... its SONY...

I heard today that Sony get their batteries made by Mitsubishi anyway....can't trust brand labels these days...

[Shauna]

lol apparently not :P

Dells are for idiots that cannot decipher what a good computer is.

LOL, Apple computers are now having a recall too. Watch out Apple users......!!!

http://news.yahoo.com/s/ap/20060825/...battery_recall

[Dnyde]

hey now, I happen to love my laptop.

it's exceptionally good as it is: a laptop. It can game, for the most part... but it wasn't meant to be a gaming rig, after all.

though, the 600m tends to overheat when I play WoW ...

I have a laptop, it's a IBM T22. I love it but the battery is four years old. Also it seem to be acting kinda funny.

o_o;;;